Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Horrible
on April 14, 2025
Posted by: Ironman0725
from TN
It lagged alot and the system was weird. I was bounced around alot and had no idea what was going on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 14, 2025
Posted by: CindyMac65
from Michigan
Was easy to use good experience will use again next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on April 14, 2025
Posted by: APETTY
from Milwaukee, WI
EASY AND QUICK. very user friendly and stress free
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Great
on April 14, 2025
Posted by: 2Real2
from NJ
Has never failed me yet! I have filed through TT the last few years., makes my life much lees complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Will be be taking my business elsewhere.
on April 14, 2025
Posted by: COStory
Charging half my refund is not acceptable, for taxing made easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT TAX RETURN!!
on April 14, 2025
Posted by: Perseus II
from Philadelphia, PA
Very detailed! Iliked how it found deductions for me, kept accurate info, was straight forward to use, and was very user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 14, 2025
Posted by: Cookiewhite
Greattttttttttttttttttttttttttttttttttttttttttttttt
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
The fees are a bit out of hand
on April 14, 2025
Posted by: Jbee2025
I have used TurboTax for 5 years now. My husband and I got married last year and moved to a state with income tax. My fees with TurboTax were over $200 this year. $40 was a “service fee” and $30 was a fee to pay with my return. What was the point of the other $130 if those fees were not already included? If I’m paying two fees for feeders and state tax (totally understandable as this is how tax services make money), why am I paying additional random fees? Disappointed this year…
Written by a customer while visiting turbotax.intuit.com