Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
turbo
on April 14, 2025
Posted by: turbo1234567890187533
good company, cost more to file than what i get back, prices too high
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better but need a bit more
on April 14, 2025
Posted by: xxyzlkjhglpk
they made it better. did not have to scroll up and down most of the time to hit continue (still did for several screening (maddening that we have to scroll)
use of phone to photograph forms to download is beyond fantastic and it automatically downloaded my w2.... one i had the control number for one dividend for compushare it downloaded all of them (all the 1099Ds) this ws wonderful. only thing that wasn't easy was deductions part i think you need a short cut... i thought the state sales tax part was outside of the "standard v itemised deduction" so a better explanation... for the last few years I have been entering donations individually and real estate taxes for town and city and sales tax etc knowing that it would total less than the standard deduction so taxes would have been easier if that was clearer.... the filing process was better and easier.... but there were still some prechecked boxes to sell us stuff that I don't like (allow us to opt in, not out please and I was confused when you tried to sell us e-file options rather than offering the free e-filing on the same page, almost opted for the $35 option before I realized it should be free. that was bad.
use of phone to photograph forms to download is beyond fantastic and it automatically downloaded my w2.... one i had the control number for one dividend for compushare it downloaded all of them (all the 1099Ds) this ws wonderful. only thing that wasn't easy was deductions part i think you need a short cut... i thought the state sales tax part was outside of the "standard v itemised deduction" so a better explanation... for the last few years I have been entering donations individually and real estate taxes for town and city and sales tax etc knowing that it would total less than the standard deduction so taxes would have been easier if that was clearer.... the filing process was better and easier.... but there were still some prechecked boxes to sell us stuff that I don't like (allow us to opt in, not out please and I was confused when you tried to sell us e-file options rather than offering the free e-filing on the same page, almost opted for the $35 option before I realized it should be free. that was bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great
on April 14, 2025
Posted by: remy9498
from CA
easy and painless to file taxes 5 out of 5 for sure
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth the money
on April 14, 2025
Posted by: PeteC67
from Florida
very easy / fair price. Highly recommended. Second year using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great to do taxes with.
on April 14, 2025
Posted by: JMesh
from Belle plaine Mn
Step by step instructions. Very easy to use. Makes life easier when you normally don't like doing taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It’s ok
on April 14, 2025
Posted by: CCC8
They make it easy to understand but it takes huge hidden fees. I feel like last year it was more reasonable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 14, 2025
Posted by: HavaDeaver
from California
First time doing tax online. With TurboTax was quick and easy. Done in less than 1 hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but pricey.
on April 14, 2025
Posted by: Yusef Z
from Memphis TN
I like the service and ive been using TurboTax since I was 19 years old but with the economy these days this the first time I was reluctant to do my taxes simply because of the price tag.
Written by a customer while visiting turbotax.intuit.com