Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,329 Reviews)
Rating breakdown 87,329 reviews
5 Stars
64,862
4 Stars
9,607
3 Stars
4,251
2 Stars
2,716
1 Star
5,893
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
bad
on January 31, 2025
Posted by: Ihateturbotaxakayousuck
from ca
all good until you rob me of half my return with fees that aren't optional. I thought I clicked all the free buttons and you still took my money
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use
on January 31, 2025
Posted by: GeraldGin
from Louisiana
Fast, easy to use and still comprehensive. Used for 10+ years and keeps getting better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is awesome
on January 31, 2025
Posted by: jese72
from Gulfport, MIss
quick and easy
use this service every year
however the actual cost seems to increase every year
still cheaper than a cpa
use this service every year
however the actual cost seems to increase every year
still cheaper than a cpa
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Fees and more fees
on January 31, 2025
Posted by: I love fees
Not sure why i had to pay 2 fees at the end. Seems like everyone has their grubby fingers in your pockets now.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love the ease of Turbo tax
on January 31, 2025
Posted by: GlammeE
from OH
N/A Did not use a tax expert. Like how the Turbo tax system walks you through each section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
No free file here
on January 31, 2025
Posted by: Eldai
from San Antonio
They are the worst even after having to pay out for misleading customers and making it hard to opt out of upgrading they haven’t changed doing the same practice. Expect to be charged there no such thing as a free file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Awesome!
on January 31, 2025
Posted by: Gene79
The instructions are easy to follow and not time consuming.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 31, 2025
Posted by: TheMan100
from Fresno, Ca.
Great job! keep up the good work! Always a pleasure Turbo Tax. Never had a problem. All good. Don't change. :-)
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com