Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Turbotax sucks
on April 14, 2025
Posted by: Eyeh8tt
from Or
They say free. But then it is wildly expensive. They are also constantly trying to get you to upgrade during the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and thorough
on April 14, 2025
Posted by: pik17
from Spring Texas
easy and thorough to use. explanation of tax reporting requirements and tax guide was helpful.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Understandable tax submittal
on April 14, 2025
Posted by: Fudgeit
Good I pray. Easy to complete. Answers are easily found.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Useful
on April 14, 2025
Posted by: Armstrng
Turbo Tax makes it easy for someone who is filing on their own. Their explanations at every step of the way make it feel like I have an accountant walking me through the whole thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on April 14, 2025
Posted by: zo20
from philadelphia pa.
great, simple to use , very helpful, I will definitely use this again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Filing taxes is a free service this is not
on April 14, 2025
Posted by: Brooke123456
This is a complete rip off! This should be free to file. I had zero help. This is a scam. Find a free site it added an additional 40$ to process after it told me I had to do the delux for 79$ over an HSA but changed nothing in my return when I upgraded!! Scam scam scam!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
DONT USE TURBO TAX
on April 14, 2025
Posted by: kathy012356478952154656
DO NOT BELIEVE THEY ARE FREE IF YOU E-FILE THEY CHARGE $64.00 AND ANY REASON TO CHARGE MORE I STARTED FOR FREE PAID $143.00 YOU CAN GET THEM DONE AT A TAX PREPARER FOR LEE.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 14, 2025
Posted by: Tax24242424Yay
from NH
It was easy and fast! Any questions that I had were answered!
Written by a customer while visiting turbotax.intuit.com