Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,423 Reviews)
Rating breakdown 87,423 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,256
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on April 14, 2025
Posted by: Teej83
Quick and easy. Simple process . It is very self explanatory
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!
on April 14, 2025
Posted by: lncrimm
from alabama
great experience!!! very easy to navigate through.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
watch for extra charges !!
on April 14, 2025
Posted by: Callie510
from Spokane,Wa
the only problem I have is I was charged for something I did not order this was supposed to be free---I don't have an extra 85.40 to give away
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So simple
on April 14, 2025
Posted by: McCoy74
from Florida
Very simple to use. Walks you through the whole process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great!
on April 14, 2025
Posted by: Kbw25
from Sun city, AZ
Very good, easy will be telling my friends about it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Hidden fees
on April 14, 2025
Posted by: Hwadele25
from IL
Too many hidden fees when filing taxes. Wished that there was more upfront when it comes to pricing.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
ok
on April 14, 2025
Posted by: lucky55555555
i had trouble with time involed to finish procedures aNd documents and got very frustratedz
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not happy with the way they push Premium on you.
on April 14, 2025
Posted by: Lpjordan
from Meridian, MS
Everything in Turbo Tax was great until I got to the place to pay. I clicked that I did not want premium because I could not afford it. It charged my debit card for Premium anyway. I tried to find a way to have it removed buy I could not find a way to have it removed. I’ll continue to try to find a way, but if I can’t find a way, I will have checks bouncing. I’m not happy at all with this.
Written by a customer while visiting turbotax.intuit.com