Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,422 Reviews)
Rating breakdown 87,422 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
ok
on April 14, 2025
Posted by: mamowsue
from Ropgersville, Tn
it was very easy. I thought it was free. but I guess i was wrong. It used to be,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service!
on April 14, 2025
Posted by: Kadeno
Made it really easy, was able to do the basic tax help from them and was still able to deduct $27000! Very easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Forced to pay for deluxe
on April 14, 2025
Posted by: rfos
from CA
The experience overall is very smooth, however, I was forced to buy Turbotax Deluxe. I received $14 back from my retirement return and because of that I had to upgrade to Deluxe for $79...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 14, 2025
Posted by: JLM6
from California
Super helpful. It was fast and easy. They help you through out the whole process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product!
on April 14, 2025
Posted by: KRS14u2
from St. Louis, Mo
This tax product is easy to use with excellent customer service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
“No fee”
on April 14, 2025
Posted by: Chelbs15
Was showing no fees up until the end and I don’t have time to go anywhere else to file so stuck paying pretty much all of my state return to turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Total rip-off
on April 14, 2025
Posted by: Jesse 6147
143 bucks to file the simple basic stuff. Standard, it downloads my stuff. 25 minutes. I'll never use it again, unless it's like 19.99. Total rip off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Saves the Day
on April 14, 2025
Posted by: JenC031973
from Elgin, IL
It was very easy to file my taxes. If I had questions, the answers were right there.
Written by a customer while visiting turbotax.intuit.com