Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,422 Reviews)
Rating breakdown 87,422 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
This will be my last year using turbo tax.
on April 14, 2025
Posted by: Tyrelle94
This was more complicated than I expected, and it was not free as it was advertised. My taxes are simple to do, and I ended up having to spend over one hundred dollars to do them myself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is a scam
on April 14, 2025
Posted by: Bren759
from North Canton, OH
I will not use Turbo Tax again. They bait and switch - requiring people who have made very little money pay for state and federal taxes. I tried to complete my taxes without being charged but there was no option. I plan to request a refund as I truly believe my return was not complicated and could have been free but yet the system is defaulted to charge no matter what the circumstances. It is false advertising and taking advantage of a captured population. It is so very wrong and have to wonder what politician is getting kickbacks from this site.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It’s ok
on April 14, 2025
Posted by: Vickies taxes
Difficult to correct. Not sure I would use again. It was the last day to file. Didn’t care for this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth
on April 14, 2025
Posted by: Yaboiyaboi
Great and easy, fun to use, 10/10 would recommend and by golly do you get your money!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Do not use TurboTax
on April 14, 2025
Posted by: Candy Burrass
Terrible. Most of my refund was taken by TaxTurbo.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on April 14, 2025
Posted by: meem1237
It's great and straight forward. Easy to use. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied customer
on April 14, 2025
Posted by: Db02et
TurboTax makes doing taxes so much easier and painless!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the way to go!!! Great experience!!
on April 14, 2025
Posted by: MoPo1908
from Texas
This was my first time filing my taxes myself and TurboTax was a step by step process and easy to follow. After this experience, I’ll be back next year. I like that there is an internal auditor so anything that wasn’t correct or needed further review, it let me know what needed to be reviewed. Way cheaper than these tax preparer’s.
Written by a customer while visiting turbotax.intuit.com