Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,422 Reviews)
Rating breakdown 87,422 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax rocks
on April 14, 2025
Posted by: Cuddle bug 2025
from New Hampshire
It was easy and fast fun I love it so.much I can't wait to do this again next year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The online version is terrible
on April 14, 2025
Posted by: 25 Year Turbo Tax User
from Walland, TN
I've used Turbo Tax for over 25 years but this is the first time I've used Turbo Tax Online eFile. This is the second attempt tonight. Got all the way through the first except it wouldn't let me file because I had an alert that I had no W2s and would not file until this alert was closed. Could not close it because we have no W2s since my wife and I are both retired. Then my computer crashed after I paid Intuit for the use of the online program. Was unable to pull up my first attempt and had to start over and pay an additional $87 to do what I just did. As I said, I've used Turbo Tax for more than 25 years. Very happy during that time. Now, I'll just do them by hand. Not happy at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on April 14, 2025
Posted by: Sunshine1010
Everything was good it does everything for you all you have to do is put in the answers. I love them.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
ridiculous fees
on April 14, 2025
Posted by: Wrong555
I can't believe I have to pay $79 for a $2 refund. Ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job
on April 14, 2025
Posted by: RobertEanes
from VA
Quick and painless, very well organized. Keep up the good work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is not awesome
on April 14, 2025
Posted by: Ryan8142
from San Diego, CA
Doesn’t tell you till the end you have to pay to use the service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is super easy! Great program!
on April 14, 2025
Posted by: WillB76
from PA
I have used turbo tax for years. I have no complaints at all. It is super easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome and highly recommended.
on April 14, 2025
Posted by: Lwhite1
Easy fast and user friendly. You only have to plug in a couple of things, and it does the rest. You just need to review for the most part if you have an easy tax return.
Written by a customer while visiting turbotax.intuit.com