too costly; annoying adds; tries to get you to add on unnecessary services every other step. tries to trick you into giving consent to allow intuit to use your data. I hate it. Only use it because I am lazy and haven't found anything better.
You trick users into thinking they’re using the free version until checkout. I’m aware the help provided was for the deluxe version, but you don’t thoroughly inform users. I figured that out after I spent hours on my taxes. Lame.