Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,422 Reviews)
Rating breakdown 87,422 reviews
5 Stars
64,924
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Not cheap
on April 14, 2025
Posted by: Mk1290
Charging almost 200 bucks for a basic return with retirement is crazy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Absolute scam and money trap, I want a refund
on April 14, 2025
Posted by: Nikko98
Would give a zero if I could, I’ve been using turbo tax for years and now this year everything changed on it. I had to pay over $100 for this which of course it didn’t tell me until I was almost done. It is absolutely ridiculous considering I still had to do everything myself I should’ve just hired someone to do my taxes for me it that’s how it was going to be. Highly doubt I will be using turbo tax again. And now I’m out $150 not to mention yall tried to charge me an extra $40 for choosing the pay with return option and I had to go back through everything and change it to coming straight from my bank account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is great!
on April 14, 2025
Posted by: Tim112
Easy and helpful! Guides me through all the steps and makes sure it has no errors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best tax app
on April 14, 2025
Posted by: Roddy808
So intuitive. Love how easy it is to use and the clear and fast steps. Thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotaxisgreat
on April 14, 2025
Posted by: Mrjcw
from Ga
Easy and efficient. It was simple and easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Greedy and shady
on April 14, 2025
Posted by: Mmckay065
Constantly ask for money for money and for upgrades. Transparency about pricing is zero. Greedily charge excess of fees and take advantage of people especially with the shady wording and fine print for example bold and bright deduct your fees from your refund automatically and put tiny underneath it for 40 dollars. How greedy can you be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Yay
on April 14, 2025
Posted by: rzrshrp1963
from New Jersey
Great awesome splendid spectacular hope it lasts forever
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very satisfied
on April 14, 2025
Posted by: Syd95__
from Ohio
Very user friendly. Was able to get an education credit that I didn't think I would get.
Written by a customer while visiting turbotax.intuit.com