Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,421 Reviews)
Rating breakdown 87,421 reviews
5 Stars
64,923
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy steps
on April 15, 2025
Posted by: Rob104953
from New York
Very easy to file, very fast and helpful info to make everything super fast and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
.
on April 15, 2025
Posted by: auja
I do not like the way i was forced to get the Deluxe just because I had a HSA. Website was very user friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on April 15, 2025
Posted by: rickhoe48
from Florida
Quick and easy to file. I did in 1 Hour. Mase my day
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful
on April 15, 2025
Posted by: evierue
very helpful for the first time i filed my taxes alone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use and straightforward.
on April 15, 2025
Posted by: Lardo12
I didn’t use a live expert. I didn’t need any help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Costly
on April 15, 2025
Posted by: costlyTurboTax69420
Too expensive of a tool, should change the model based on your deduction type
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too many fees and too costly
on April 15, 2025
Posted by: Poorgirl74
from El mirage az
It wasn’t the easiest to do. It would have been nice if it made changes for you between state and federal. And it cost way more than I wanted to pay. With every filing option there was an add fee for every step. It was too much and didn’t include audit specialist.
I paid less with other services.
I paid less with other services.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too expensive
on April 15, 2025
Posted by: Jay19856
from Sicklerville Nj
Getting to expensive, sister went on another site after doing turbo tax and ended up getting a way higher refund
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com