Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,421 Reviews)
Rating breakdown 87,421 reviews
5 Stars
64,923
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Frustrating and a waste of money
on April 15, 2025
Posted by: Gigikate22
from Buffalo, NY
Turbo tax started off well but then AFTER I had paid and had to upgrade to do the 1099-R form they ‘reviewed’ my returns and kept giving me an error regarding box 14 and 16. After look up the issue I found out it is a common error with Turbo Tax and I will not be using them again for my taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Unneeded waste of money
on April 15, 2025
Posted by: Weddeh1
from Des Moines, IA
I basically filed my taxes by myself, but because the basic version of turbo tax doesn’t cover an HSA account I had to pay for a tax expert, and then on top of that because I chose to use my refund as the payment method rather than paying for something that I didn’t want to use, I had to pay an extra $40, taking $201 from my return of $500something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is Awesome
on April 15, 2025
Posted by: Trex565
I always use Turbo tax for over 20 years. I never have a problem. Very helpful
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Recommend
on April 15, 2025
Posted by: Megjohn
from Alabama
Always super fast and easy. Most convenient way to get your taxes taken care of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on April 15, 2025
Posted by: Sweetpea2025
On my phone it was difficult to see what you were entering.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Annoyed
on April 15, 2025
Posted by: Kay kay2222222
They take too much money, and they deduct too much it’s annoying
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy for anybody to use
on April 15, 2025
Posted by: Jdcret
from Missouri
Easy, Fast and Turbo simple. I have used turbo tax before and our experience is still fast, simple and fast
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 15, 2025
Posted by: SuBl
from Sc
Super easy as long as you have ALL your info gathered.
Written by a customer while visiting turbotax.intuit.com