Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,421 Reviews)
Rating breakdown 87,421 reviews
5 Stars
64,923
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on April 15, 2025
Posted by: NickBirge
from PENNSYLVANIA
Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hate this service and I feel trapped in it.
on April 15, 2025
Posted by: NotMe20253rd
from Jacksonville, FL
Overpriced, constantly trying to force upgrades, inadequate description of qualifying dependents caused both my children to have to refile and me to have to hold mine until the last second. If the cutoff for dependent qualification is based on the child's ADJUSTED gross income, why does the tool say what was the dependent's GROSS income? Those are very different numbers and I'm about 90% certain my return will be rejected because their amended returns haven't been accepted yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 15, 2025
Posted by: bakker
great Thanks. All good . Easy to use. Done and done
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Generally excellent application
on April 15, 2025
Posted by: RufusMato
Your application is generally very user friendly. I got caught in a data loop for required minimum payment and the application didn't provide good help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is a nice and easy way to complete your
on April 15, 2025
Posted by: Anonymous
Good and easy way to keep business records and complete your end of the year taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
never again
on April 15, 2025
Posted by: angry af taxpayer
hidden fees, bad experience, never again, choose elsewhere
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Convenient but expensive
on April 15, 2025
Posted by: Poor People Do Taxes Too
from Texas
It makes it easy to do your taxes, especially if you’ve been using it ever year and have a lot of your info already stored. However, I do not think it is worth the price and will be filing with the free government tools online next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax is trash. Don’t waste your money or time.
on April 15, 2025
Posted by: OverThisBS23
from Florida
Turbo tax is trash. Every year they advertise about filing for free and every year I still have to pay $80 to file. Next year I’ll be going somewhere else because I’m tired of being lied to. If you’re advertising free filing then make it FREE FILING!!!! It shouldn’t matter what tax bracket I fall in. I have to pay into my taxes every year and filing through TurboTax just adds to that expense, I work and go to school full time, I don’t have the extra funds to do this every year.
Written by a customer while visiting turbotax.intuit.com