Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,421 Reviews)
Rating breakdown 87,421 reviews
5 Stars
64,923
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I’m
on April 15, 2025
Posted by: Happy thoughts
from White Hall, Arkansas
Was easy to use and less stressful this time around.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is good
on April 15, 2025
Posted by: roxyzorn
from hartford. wi
it has been fine using the software for doing my taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Last Time
on April 15, 2025
Posted by: Jerry123456789987654321
Used this program sometime when I am in a hurry but, it gets worse every time. And it is continuously trying to sell you stuff you don't need and make it difficult to do anything other than that. Just easier to file yourself.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
False Advertisement!
on April 15, 2025
Posted by: SMWD8
Interesting how FREE is so broadly advertised and thrown in our faces and somehow after choosing every option that requires no fee I suddenly have to pay $143 after entering all my information myself!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Program
on April 15, 2025
Posted by: annoying_
from Fort Myers, FL
I asked for the free version but your software continually moves me into a different program, without my consent. i cannot change it either.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
don't hide the fees please
on April 15, 2025
Posted by: 2024 hidden fees
from WA State
I had no explanation for the rate charged at the end... it kind of just showed up as "deluxe" at the end. Also, there was the hidden fees that were very frustrating. 40$ processing to take the payment from our refund, then the 35$ fee to transfer to CreditKarma Money. Other than that, positive is that it was Fast. Easy. Nice visual explanations. Makes the experience a bit more fun to do.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why isn't free turbotax free
on April 15, 2025
Posted by: Jake1027
from Pennsylvania
Making me pay for deluxe because of one part of my returns is ridiculous. If its going to be free filing then make it free. I'm not spending money again to file with you if I have to pay for it.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing and spectacular, I recommend.
on April 15, 2025
Posted by: Martinjon
from Bakersfield, Ca
Turbo tax is a really helpful and great service for everyone to use. Fast and efficient.
Written by a customer while visiting turbotax.intuit.com