Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,421 Reviews)
Rating breakdown 87,421 reviews
5 Stars
64,923
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
NOT A HAPPY CUSTOMER!
on April 15, 2025
Posted by: Crocketts
I paid more services than Im getting back!!!!! will not be a returning customer!! People are struggling and your fees are not helping!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not recommended
on April 15, 2025
Posted by: Nooomqhs
Overcomplicated.......!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on April 15, 2025
Posted by: Bobbie59
from missouri
Great easy to use tax software
Wish cost were a little lower
Wish cost were a little lower
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great app
on April 15, 2025
Posted by: Twoofthree
from Union, Missouri
This was super easy to use to get things done quickly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Boooo
on April 15, 2025
Posted by: Zack111111
Charging before requesting prior year tax documents. I paid a significant time before my taxes were actually filed, this feels like a trap.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not sure what this is referneing
on April 15, 2025
Posted by: Kobione
from US
Pretty Good - Trouble finding some things and the way the review before the final forms were seen were challenging.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 15, 2025
Posted by: Big Ps
from Cedar Falls,Iowa
Absolutely phenomenal, easy and fast. Super helpful as well!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
The worst tax service who will prey on your pocket
on April 15, 2025
Posted by: Turbo is not good
from Alaska
I am beyond upset, this is the worst tax filing experience and there’s no other easily accessible sites to file. Yet you choose to prey on the general public who are just trying to comply and file their taxes and you will do anything to earn a profit from your “free” site. It’s extremely predatory and just plane insane in this economy to be paying $80 to file my taxes simply because I contributed to a retirement!!!????? I suggest not using this site
Written by a customer while visiting turbotax.intuit.com