Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
No problems using turbo tax !
on April 7, 2026
Posted by: Anonymous
from Nebraska
No problems! They helped with all my problems. And I got my refund very quickly.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Follow
on April 7, 2026
Posted by: Camea
from Georgia
Answered all my questions and believe I have the best return
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it
on April 7, 2026
Posted by: Anonymous
from Georgia
It is very user friendly easy to follow I use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax: Cheers! Taxes: Jeers!
on April 7, 2026
Posted by: Overtaxed A Common Name
from NJ
I rate TurboTax 5 stars, but I rate the present tax codes 0 stars and the whole decrepit tax system must be scrapped.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great !
on April 7, 2026
Posted by: Frank3ws
from New York
Had a good experience with turbo tax. The one bad thing is the drivers license doc #. The first numbers requested are not on my drivers license because it is not considered a federal document because thats not what I chose when I renewed my license.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy!
on April 7, 2026
Posted by: SusanThe one and only
from FL
Quick, easy, and painless (except the part about paying taxes at all) with step-by-step guidance the whole way.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you for your assistance!
on April 7, 2026
Posted by: Victor 20
from Florida/San Juan
My experience with Turbo Tax was good as always. Had a little delay entering my retirement income numbers Form 1099 R but overall, it went well. Thank you!
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product.
on April 7, 2026
Posted by: abc77
from AZ
Easy to follow the guidance. i have used if for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, April 7, 2026
Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.
Written by a customer while visiting turbotax.intuit.com