Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
excellent
on April 15, 2025
Posted by: keyler
helpful and easy to use customer service was spot on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disingenuous
on April 15, 2025
Posted by: Mike001100101
They walk you through the whole thing only to charge you at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
helped alot.was able to get my 24 done
on April 15, 2025
Posted by: Deloris23
it was ok.took longer then expected,but got it done...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was ok
on April 15, 2025
Posted by: Anonymous
from Madison Wi
It was ok. Didn't realize it wasn't free until I got taxed with all the fees at the end.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: Khristie B
from Glendale California
easy to use and back correct was easy to correct :)
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not free!?!
on April 15, 2025
Posted by: NopeNoNah
Well, you get your taxes done. But it costs more than it should. What happened to free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not easy to transfer W2 from Paylocity.
on April 15, 2025
Posted by: TaxEric
from Royersford, PA
It worked well but I didn’t like the way I struggled to transfer my W2 from Paylocity. I also paid $150 for state and federal returns using the lowest ‘deluxe’ option!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: JBrown539
Very easy to use and very fast to navigate, highly recommend.
Written by a customer while visiting turbotax.intuit.com