Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Expensive
on April 15, 2025
Posted by: Anonymous
from Washington
Way to expensive. They have a monopoly on taxes and it's ridiculous. Should be illegal.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Make it simple
on April 15, 2025
Posted by: Ryan818
from Indiana
Took too long to file. Too many redundant verification requests. Too many hidden charges on what was supposed to be free.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's never free
on April 15, 2025
Posted by: DianeHatesTaxes
from Massachusetts
Your system is great, but you always advertise that it's free, when it's never free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on April 15, 2025
Posted by: mcelol
TurboTax is easy to use as it completely guides you through the tax preparation process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on April 15, 2025
Posted by: Gani78
*its good and easy to work with. Easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on April 15, 2025
Posted by: Happyheart1993
from TX
Mostly easy to use, although some things could use a little more explanation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointed
on April 15, 2025
Posted by: C Turner
I used to love turbo tax but now my filing cost is more than my return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
If i have to pay $180+, why do it myself
on April 15, 2025
Posted by: My name is matt
from Tulsa oklahoma
I started using TurboTax about 10 years ago because i was tired of paying so much for someone else to do my taxes. I just finished doing mine and my daughters taxes. $180+ each. I dont know what happened to the free or $59 dollar TurboTax, but if im paying that much, ill just take my taxes to someone else and have them do it. This is the last year i use TurboTax.
Written by a customer while visiting turbotax.intuit.com