Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
love turbotax
on April 15, 2025
Posted by: vero1972
from New Jersey
easy to navigate, helpful tools and guidance. very impressed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax
on April 15, 2025
Posted by: Ellen 2025
Excellent customer service from Ellen!!!!
Made it easy.
Made it easy.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Scam
on April 15, 2025
Posted by: DisgruntledAF
They advertise free and then they charge you at the end when your spirit is too broken to do your taxes with somebody else. Shady shady scammers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy 👌
on April 15, 2025
Posted by: Pt702
Very effective and easy...would recommend it to others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Forced payment
on April 15, 2025
Posted by: Rotokinorebel
from Seattle
Said it was free and then forced a charge to complete the tax return. Pretty sure they are required to offer free version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Grrreat
on April 15, 2025
Posted by: Mrscash
Fast, easy, painless, and inexpensive. I use them every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a rip off
on April 15, 2025
Posted by: Derekfc14
from Michigan
Had a return of approximately $400-500 and only got $100 back. They charged a fee for me depositing directly to my bank account which they suggested on top of already charging separate fees for my state and federal return. Looks like next year I will just pay a professional and get my taxes done privately.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax is good to work with to get my taxes done
on April 15, 2025
Posted by: SRV59
from West Virginia
Everything was pretty much straightforward...the only issue I had was some confusion regarding the 1099NEC info, and was finally able to fix it.
However, the ads were misleading with regard to free filing and/or 20% off.
However, the ads were misleading with regard to free filing and/or 20% off.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com