Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Turbo tax now has a pay wall.
on April 15, 2025
Posted by: Matthew12394
from OH
This year I had no way to skip buying the turbo tax pro, plus, max or whatever plan it is. So rather than a 212 return this year, I'm only getting 29 dollars back. There was no option to do the free version, there was no way to skip it unless I bought the extra package. I'm going to consider switching to a different tax website for next year, I should not have to use my whole tax return JUST to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Great
on April 15, 2025
Posted by: KILLERSCOUT
I hate doing taxes, but Turbo Tax is great definitely use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax to get the Max!
on April 15, 2025
Posted by: Eriberto
from california
The product was easy to use and I thought my return was going to be complicated.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on April 15, 2025
Posted by: uneedme
from california
Easy to fill out, easy to understand, simple . will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible experience loyal user
on April 15, 2025
Posted by: Austin232369
from Missouri
Basically forced me to get TurboTax deluxe taking out to 143$ from my return. I’ve filed standard same thing last 5 years then tells me I HAVE to have deluxe to file. Will never use again!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on April 15, 2025
Posted by: nikki 07
great help with all i spoke with at turbo tax thanks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax Sucks
on April 15, 2025
Posted by: HateTurbo987
This app used to be really good but now there's nothing but hidden fees for no actual assistance. It's not very useful and just made something really great for those of a Single status and made it overpriced and useless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It’s good
on April 15, 2025
Posted by: Manbos
from Pleasanton tx
It was ok wish had more help on it next time will ask for the help
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com