Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
easy and convenient
on April 15, 2025
Posted by: Anonymous
easy and convenient, once you do it a couple of times,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Go to it either intuit
on April 15, 2025
Posted by: ZackZ44
from 170 Aluminum City Terrace
Great and super easy to use!! They helped and made it happen with zero stress!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing first time
on April 15, 2025
Posted by: MsKinzle84
from Covington LA
First time filing by myself. Process was easy. Will be using Turbo Tac from now on
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on April 15, 2025
Posted by: Kevin113
from Cleveland,OH
This went very quickly. Thanks although I didn’t realize being free would cost me so much!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Service
on April 15, 2025
Posted by: Proverbsmom2025
Great services, I love using turbotax text it has been a wonderful help to me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is awesome
on April 15, 2025
Posted by: MsDoyle
Fast and easy,been using for the past 6 years and will continue to use this service
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
$143 to file with a 1099-G !?
on April 15, 2025
Posted by: Anonymous
Extremely displeased with how the system auto-entrolled me in "live deluxe max" or whatever and wouldn't let me downgrade without clearing and starting over.
Extremely displeased with how I wasn't eligible to file for free when my only income last year was an unemployment 1099-G. No deductions or any special circumstances of any sort.
My only income was an unemployment 1099-G and I had to pay $143! for both state and feds.
I've been using TurboTax for approx. 20 years and this might be the last one.
Otherwise the product is straightforward and easy to use, which is why I have been a loyal customer to this point.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on April 15, 2025
Posted by: Skyler14Rose
from NC
This is a good experience for me as a college student. My Mom introduced me and it's helpful with her 2 hours away/
Written by a customer while visiting turbotax.intuit.com