Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Too expensive
on April 15, 2025
Posted by: 2025JoyT
from Georgia
It's to expensive. It's always said you'll save money the more you file but that is never been true for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly recommend
on April 15, 2025
Posted by: Mina2005
from Mississippi
Thank you for making the process easy. I was a little nervous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great experience
on April 15, 2025
Posted by: chef ty
great and easy to use and file. This is my first time filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on April 15, 2025
Posted by: ArinK
from Tennessee
I highly recommend, very user friendly! I plan to return for years to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I got ripped off
on April 15, 2025
Posted by: Sad State of Affairs 1111
I chose the allegedly free filing tax return method. After entering all of my information, I was informed that because my int 1099 showed a $2 early withdrawal penalty, I would have to upgrade before TurboTax would file my return. In short, I was charged $150 based upon a $2 early withdrawal penalty on my 1099.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
trying IRS system next year
on April 15, 2025
Posted by: lonnie99
from tx
you keep trying to up sell, dont like that. also i may try the IRS system next year....
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Senior Discount?
on April 15, 2025
Posted by: TexCzech17
from texas
i feel like it is too expensive for a diy program. Otherwise, I like it okay. If it wasn't for the cost, I could rate it higher. Need senior citizen discounts or something.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Beyond disappointed!!!!!!
on April 15, 2025
Posted by: Murrie 111
With as many years as you have offered this product, I have not had so much problems. This took me from 9 am to 6:04 . I wanted to file for the free e file since I don’t have deductions. Butyour company forced me to pay for another year there was no way to get out of it I am beyond frustrated and angry. I will not be using this service again EVER .
Written by a customer while visiting turbotax.intuit.com