Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,420 Reviews)
Rating breakdown 87,420 reviews
5 Stars
64,922
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax was great.
on April 15, 2025
Posted by: PeanutandFinn
from San Antonio, TX
My experience was great. I use Turbo Tax every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Could we hit ok less...
on April 15, 2025
Posted by: Enough Nicknames taken
I had to hit complete and verify 6 too many times once my taxes were actually completed.... Surely some of those times are redundant and could be removed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Nah just use Tax Slayer instead
on April 15, 2025
Posted by: notafanofthisish
App glitched so much, had to enter payment info 7 separate times and it would just freeze. Crazy high cost also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on April 15, 2025
Posted by: Ron59003
It was quick and easy to use, I would recommend it to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem with part-time residency and state returns
on April 15, 2025
Posted by: Toto4
from Minneapolis, MN
Failed me in the end--a software glitch. I'm a Washington State resident, but living in Minnesota for school. I selected option to e-file Federal, e-file Minnesota, and "file later" Washington. (Washington doesn't have an income tax, so I believe it gave "file later" and "paper file" as the options.) When I tried to submit, it said that it couldn't complete the transaction because it was unable to e-file one formset. Only by deleting my Washington residency altogether could I get the federal and MN returns to submit. But that's not accurate! I'm actually domiciled in Washington. And TT has successfully e-filed Federal return for me in he past while ignoring (i.e. - "file later") the Washington return in the past. This year, it seems to be confused by the part-time residency in 2 states.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is easy peasy
on April 15, 2025
Posted by: JAYLROHR
from Grand Rapids MI
It was fast and simple to use. It made a daunting task easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good!!!
on April 15, 2025
Posted by: Anonymous
from Burbank, IL
Don't like the way the software takes me in circles.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Expensive
on April 15, 2025
Posted by: TaxationIsTheft2028
from Michigan
Expensive and complicated. App was ok for what it is.
Written by a customer while visiting turbotax.intuit.com