Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Pushy sales tactics.
on January 30, 2025
Posted by: NRFB
I was unable to use the free version of turbo tax because the option simply does not exist when starting the process. Too many ads selling completely useless "extras". I am here to do my taxes, not shop for "extras". I absolutely cannot stand the fact Turbo tax selects to add these "extras" as default. I should not have to fight your website to not be "accidentally" charged for something I absolutely do not want.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love It
on January 30, 2025
Posted by: Mv1997
Always love this! Makes it so much easier during tax time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good service
on January 30, 2025
Posted by: Mariemrtz
Excellent service! The only thing that needs improvement would be to define payment packages. Throughout the process it keeps asking to add a package. Making confusing. Last year I got charge twice.
Written by a customer while visiting turbotax.intuit.com