Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,419 Reviews)
Rating breakdown 87,419 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
It’s not free
on April 15, 2025
Posted by: Not free at all 99
It’s not free as advertised it’s over expensive for no reason
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks for another maximum year Turbo Tax!!!!
on April 15, 2025
Posted by: Minnie79
from Haskell, NJ
Super easy for the past 10 years! Last year I was on STD for 2 months and received a corrected W2 this year. I was nervous since I waited until Tax Day to file 3 hours before midnight EDT!! It was a breeze, and I finished my returns in 34 min which was 31 min ahead of my estimated "superspeed" submission time!!!
There iis no doubt Turbo Tax gets me the max refund every year!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, May 3, 2025
We're glad that you're happy with your tax refund outcome this tax season by using TurboTax! In case you're in need, did you know we offer multiple ways to get cash fast?
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Apply for a Refund Advance with no fees attached. Absolutely $0 loan fees and 0% APR. Terms apply. Find out more here: https://turbotax.intuit.com/refund-advance/.
Or get your federal tax refund delivered 5 Days early guaranteed for a fee. Terms apply. Find out more here: https://turbotax.intuit.com/early-tax-refunds/.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was helpful
on April 15, 2025
Posted by: Bryanat
from Huntsville, Texas
Easy process, and very informative. Would definitely recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on April 15, 2025
Posted by: PKCEE
Easy to use, easy to use, easy to use, but this review difficult and time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax 24
on April 15, 2025
Posted by: NJM24
from Houston Texas
Good experience clear as what was expected on the forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 15, 2025
Posted by: Bryantho
I love turbo tax it is easy to use and useful tips.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use!
on April 15, 2025
Posted by: Smcygan
Easy to use, helpful resources if needed! Goes back and checks for mistakes so you know your doing it right!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Last year with Intuit.
on April 15, 2025
Posted by: Rubensandwhich
from West Virginia
They offer free service to new customers. Yet no incentives for those who have been loyal customers.
Written by a customer while visiting turbotax.intuit.com