Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great service
on April 7, 2026
Posted by: ApDp0644
from New jersey
Super easy like the error message to let me know i forgot something or something didn't look right. saves me from submitting and it getting rejected.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax sucks
on April 7, 2026
Posted by: Sofi3434
from Indiana
Used TurboTax for years and it was always free. Now it infinite money. Do not recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
ok
on April 7, 2026
Posted by: dan100r
from Texas
was very helpful
not sure where it filed my informatio
not sure where it filed my informatio
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a big help
on April 7, 2026
Posted by: MTP wrench
from Arizona
Fairly quick and easy to use step by step instructions
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is Very Expensive for College Students
on April 7, 2026
Posted by: KatieD7777
from Ohio
Great Product but extremely expensive for me being a college student. Plus trying to sell me other services I can't afford. Not cool!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Good
on April 7, 2026
Posted by: Shorty Do Wop
from Louisiana
It was ok. I thought it was a little pricey and to tack on another fee of 35 dollars to direct deposit the returns is crazy.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good
on April 7, 2026
Posted by: Marissanofziger
from california
Everything was fine and a good experience. I'll think about next year
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy
on April 7, 2026
Posted by: 1Caroline
from Texas
Turbo tax made it easy for me to complete myself. It doesn’t take that much time.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com