Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,164 Reviews)
Open Ratings Snapshot
Rating breakdown 87,164 reviews
5 Stars
64,768
4 Stars
9,584
3 Stars
4,245
2 Stars
2,703
1 Star
5,864
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Great
on January 15, 2025
Posted by: Katydayne
My has experience has always been great for all the years I have used turbotax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Your service sucks
on January 15, 2025
Posted by: Adertyfgzcf
from Illinois
Total garbage now, simple form 128 00 charge after you tell me my filing fees were reminded. Your a pile of crap and I will never use or recommend you to anyone unless you correct this matter, if even then
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
good enough
on January 15, 2025
Posted by: Anonymous
from Fort worth TX
I wish they would make it easier to use without needing live tax assistancee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Seamless
on January 15, 2025
Posted by: DKC2024
Seamless and simple.Have used for many years. Never a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on January 15, 2025
Posted by: MARK0412
from ohio
EASY AS CAN BE JUST FOLLOW THE STEPS AND QUESTIONS,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great service
on January 15, 2025
Posted by: Cassylee
from Great falls, sc
Easy to use, wonder help if needed, quick & to the point
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Why must we pay to file.
on January 15, 2025
Posted by: KenDoll4
It is absolute disgusting that I have to pay to do my taxes through you. This used to be a free service even with using nothing of the advanced things. While it is nice to finish my taxes super quick, we as citizens pay a butt load of money already and now that tax season is just another "pay us so your taxes are correct" is just another dumb firewall that keeps us paying more and more. I used to look forward to tax returns. Now its just another money grab.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Enjoy Turbo Tax
on January 15, 2025
Posted by: MissWish
from ok
confused but eventually had help to figure it out................
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
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