Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Pretty easy
on January 30, 2025
Posted by: Whatever1991
from Pa
Pretty fast and easy I liked it. No problems here!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even a 5th Grader Can do it.
on January 30, 2025
Posted by: Anonymous
from Elizabethtown, KY
Very smooth and easy-to-use. I will continue to use in years to come.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Show me the money
on January 30, 2025
Posted by: JEsand
I am happy to have completed my filing. I didn't appreciated being surprised with additional fees at last minute.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2 decades
on January 30, 2025
Posted by: dwood3025
from st. clairsville, ohio
i have used turbo tax for over 20 years-seems to be seamless every year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
convenient but a few unpleasant quirks this year
on January 30, 2025
Posted by: Jackson2013
i file with Turbo tax every year but this year was different, Much harder to sign in and continue a return. Before this year when you sign in ,it would have a prompt on the left of the screen to sign-in then it popped up and said pick up where you left off. that is gone now and there is a little pencil that will take you to a section but i had already got to the point to file and i had to go back through a section i had already done. i spent longer this time because i had to wait on a couple things and signing out and coming back later was like a scavenger hunt to find what i needed. A little less streamlined than it has been in the past.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's Fine
on January 30, 2025
Posted by: Joanie for Democracy
I get that each years tax requirements change. (God help us over next 4 years) But it felt a bit clunky again, especially with my retired pretty straightforward info. Also, the beginning? I felt like I was being lured into a AI situation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the best !
on January 30, 2025
Posted by: Jaymi g
from Cliffside
Easy and quick way to get to work in the tax file s
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fun
on January 30, 2025
Posted by: TaxGirl123456789
Turbo Tax is so easy to use and makes the process fun!
Written by a customer while visiting turbotax.intuit.com