Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,419 Reviews)
Rating breakdown 87,419 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Again, not free as noted
on April 15, 2025
Posted by: Kristyln82
I thought it was free...I still had to pay $79. Not pleased.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on April 15, 2025
Posted by: Taxpayer898
Easy, fast. User friendly. Questions prompt you throughout the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on April 15, 2025
Posted by: Katlin23
from FL
Such and easy experience! 10/10 recommend to anyone!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on April 15, 2025
Posted by: Dakota99999
from Kansas City
too expensive but nice to have everything spelled out for you
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax sucks.
on April 15, 2025
Posted by: Luka6323
from Salt Lake city ut
Honestly you guys charge too much it sucks, like seriously 148 to file taxes! And it's the same on my fiancé's who is getting only 161 and you want her to pay 141 just to do that?!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Looking to use a different app next year
on April 15, 2025
Posted by: Ripped my off
from Freeland pa
Horrible experience this time around, they charged me way to much money, thanks alot because now I'm not getting anything back to help with my bills.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bad service
on April 15, 2025
Posted by: Jake7902
The overall experience was really overwhelming with the plushness to get the premium bundle. They lied on the amount I would get the whole way and when I requested to be moved away from any payment they take the money out at the end anyway. This company is terrible and pets on people who know no better. When I asked for a representative (paid for) it took me to an ai that would have been as useful as the internet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: NW Mimi
from Toledo WA
Easy to use and I am confident with the results of my return.
Written by a customer while visiting turbotax.intuit.com