Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,419 Reviews)
Rating breakdown 87,419 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbotax is easy to use and convenient
on April 15, 2025
Posted by: Rihjt
from Deerfield Beach,Fl
Great products , I'm a user of the product for over 4 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was great
on April 15, 2025
Posted by: Joziane
TurboTax has consistently exceeded my expectations over the years. Each annual update brings noticeable improvements that enhance the user experience. I particularly appreciate the added information and resources they provide as I complete my tax filing. These insights not only clarify complex tax concepts but also help me maximize my deductions and credits. Overall, the platform has made filing my taxes easier and more efficient, turning what used to be a daunting task into a manageable and even insightful process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
All the extra Fees… im done%
on April 15, 2025
Posted by: Tot855
Not a fan anymore. Ill get a live person to do my taxes if I have to pay…. 👎🏾👎🏾👎🏾👎🏾
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on April 15, 2025
Posted by: Fickhead
Stressed late high blood pressure finished forget about
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Rip off
on April 15, 2025
Posted by: Anonymous
from Atlanta
Turbo tax says it’s free. It ends up costing me almost $300 by the time I’m done with it. Absolutely ridiculous.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on April 15, 2025
Posted by: crsmoore
from GA
I've been using TurboTax for years. I like it because it's straight forward and very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even a cave woman can do it!!
on April 15, 2025
Posted by: Prissy 225
from Eastanollee GA
I have been using Turbo Tax for years. It is so easy to use and they are with you every step of the way.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Moving Tax Prep off TurboTax.
on April 15, 2025
Posted by: Rmp152
from PA
I have used TurboTax for years, and this year it was truly agonizing. The explanations for "Learn More" were vague and unhelpful. I have filed for years under the same account, but this year it says that I either didn't file my 2023 returns, or I didn't use TurboTax, despite my confirmation notices from previous years.
Given the price of using services, and the lack of support in doing so, I feel that using a different method for tax preparation is in my future.
Written by a customer while visiting turbotax.intuit.com