Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,531 Reviews)
Open Ratings Snapshot
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
Took half my tax return
on April 15, 2025
Posted by: Bruhpls
Took most of my refund in fees. Never will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is the easiest way to file taxes on my o
on April 15, 2025
Posted by: Anonymous
from Missouri
Easy to use. Im happy with the app and how it work's...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax was good when I procrastinated taxes
on April 15, 2025
Posted by: SS1313
from Colorado
It was okay - a bit confusing at times and I don't understand why the price has gone up significantly. Next year I will not be using Turbo Tax, unless I'm really in a bind.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
You guys are the swizzle !!!
on April 15, 2025
Posted by: Mcgriddle
from Three rivers, Michigan 49093
The greatest day is tax season and turbo tax is most tubular
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on April 15, 2025
Posted by: Terry215
from NYC
Great experience i highly recommend very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Search for a tax preparer
on April 15, 2025
Posted by: Nonni0
More expensive. Dont know how i ended up paying an expedited fee and couldn't figure out how to remove it. Paying another $35 for direct deposit is insane. $40 processing fee on top of the regular processing/service fee. Paid almost $300 to file..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax is my new go too for filling my taxes
on April 15, 2025
Posted by: Empress55
from Irvington NJ
It was a very easy process surprisingly. I had 24/7 help in order to complete my filing and information was presented very clearly and quickly for me to understand and get through the process as quickly as possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
User friendly but not income friendly
on April 15, 2025
Posted by: SUREHELL4REAL
from kc
It was user friendly and would recommend to people getting a refund or do not mind paying the filing fees. I make near poverty level and will go with a different service next year that is free based on your income. I waited until the last minute this year so did not have time to start over once I realized I was going to have to pay close to $200 in filing fees and paid them for the convenience.
Written by a customer while visiting turbotax.intuit.com
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