Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,419 Reviews)
Rating breakdown 87,419 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,722
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Was that necessary?
on April 15, 2025
Posted by: lookfordifferenttaxhelp
Why are you going to change a $40 fee for us using our refund to pay our taxes? Y'all are sure trying to get your Max refund from us too it looks like.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Watch for tricky fees
on April 15, 2025
Posted by: Mjs1023
I entered to file for free tax returns and didn’t get that option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Never again
on April 15, 2025
Posted by: Teninchterror
from Ky
The most trouble ive had in years. Selected the do it yourself method that they don't tell you costs to file. They wait until you finish to spring a $70 charge for federal amd $45 state fee. If you want to pay your state out of your federal it's another $40.
FALSE ADVERTISING is a crime
FALSE ADVERTISING is a crime
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax is a rip off
on April 15, 2025
Posted by: Nooooodontusethisapp
from Mn
I will never use this scam app again. DO NOT USE TURBO TAX THEY CHARGE YOU RIDICULOUS AMOUNTS OF MONEY AT THE END AFTER NOT TELLING YOU ANYTHING ABOUT ANY FEES AND CLAIMING ITS FREE
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth like butter
on April 15, 2025
Posted by: Marlon30
from NJ
Great smooth experience to file taxes in a prompt manner
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on April 15, 2025
Posted by: Brehlol
from Az
So easy! I am very bad at taxes, this app made it easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Excessive fees
on April 15, 2025
Posted by: Bparnell
from Louisiana
It’s crazy the fee you already gotta pay to use the service but then when you get to the end, they want to charge you a $40 processing fee to process your transaction so you can get direct deposit
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT ROCKS
on April 15, 2025
Posted by: MPE0112
from Springfield, Mo
Easy to use. Simple, no hassle easy to navigate on your phone.
Written by a customer while visiting turbotax.intuit.com