Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
So Frustrated!
on April 16, 2025
Posted by: TamiLynn63
from California
I used the free version, have the order number and at the very end it defaulted to the Deluxe version. I could not get out of it, could not change it, and was pretty much forced to pay it to file my taxes. Yes I did wait until April 14 and spent 2 days trying to get it to go show the free version. I am not happy at all, despite using Turbotax for years. This will be my last unless they can give me a refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Service
on April 16, 2025
Posted by: Clint 69
from Anchorage
Amazing program that allowed to file my taxes in minutes !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Never free
on April 16, 2025
Posted by: Boondine
They always say it will be free, but ends up charging you $79.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Easy, and Accurate
on April 16, 2025
Posted by: Lexirenee97
Very easy to file, and access to help as soon as you need it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too expensive
on April 16, 2025
Posted by: JOANN 1000
from DECATUR
I think your prices are way to high.
I clicked on the 59.00 but was charged a lot more would like a refund on the wrong price I was charged.
I clicked on the 59.00 but was charged a lot more would like a refund on the wrong price I was charged.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax on time
on April 16, 2025
Posted by: J lea
from San antonio tx
Was fairly easy-to-use. Had a lot of start and stops had to go back several times but did get finished on time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, easy, easy!
on April 16, 2025
Posted by: GerryDutch
Very user friendly for first timers!! Highly recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is cool
on April 16, 2025
Posted by: Terry30546
I’m still trying to get used to the system but so far it’s been pretty good
Written by a customer while visiting turbotax.intuit.com