Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is appreciated
on April 15, 2025
Posted by: Kimi35
from WA
I like Turbo Tax overall. Especially the filling in of details from the prior year. However, to be finished in 39 minutes and still have to pay $79 feels like a rip off.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax hidden information
on April 15, 2025
Posted by: Natesnewjeans
from Florida
Filing my taxes were easy and straightforward. I just would have appreciated knowing that I don’t have the option to use the free version. I did all of the work myself and the information provided at the beginning was that I was using the “free version” and the charge breakdown reflected that. Then when I was finalizing my taxes at the last moment it showed the $79 charge. When I further investigated it showed that I am unable to use the free version because I received a certain deduction. That information should have been made clear beforehand especially since the previous charge breakdown was shown.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MKopeck
on April 15, 2025
Posted by: MaryMagdalena Felicity
Turbo tax made the experience easy and painless. I will use TurboTax online each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Lightning fast and accurate!
on April 15, 2025
Posted by: MarMon
from Balt. MD
Quick and easy. It helps and is very convenient when you can keep and file Al your filing in one place with turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is a ridiculous
on April 15, 2025
Posted by: Cin9185
from Texas
Easy but because i had a retirement plan i couldn't do the simple return and charged me am extra $40 to get it from the refund. Ridiculous
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax isn’t awesome! I want a refund!
on April 15, 2025
Posted by: HW80085
Required me to pay $79 for deluxe so they could pay ONE DOLLAR for my 1095-A
Wasn’t like this last year. Gotta love spending 80X what they’re doing for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TURBOTAX IS TRASH ‼️
on April 15, 2025
Posted by: Mo06
False advertising… nothing is free and even when you do everything on your own and they see that you Didi good it won’t go through… it’s a scam.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on April 15, 2025
Posted by: David cook
First time using I love it turbo tax is awesome. See you next year
Written by a customer while visiting turbotax.intuit.com