Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
East to use
on April 8, 2026
Posted by: ASullivan1981
from New Yorl
East to use software. Accurate job done. Would use again
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We appreciate you filing with us! Your feedback is our roadmap for making next year’s tax season even smoother.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2025 Tax Returns
on April 8, 2026
Posted by: DanLira
from Illinois
The filing process was okay - it could not import by W2 information which it was able to do in years past. Also, the fees are extremely high for a self-filer - consider reducing the cost for those that self- file with simple returns
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
It’s great to hear you were happy with the service. We aim to keep our pricing fair for the level of tax expert guidance we provide, and we’ll certainly keep your comments in mind as we look for ways to add even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax doable
on April 8, 2026
Posted by: this is obsurd
from texas
fairly easy to do straight forward etc was able to complete the return quickly
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax os okk
on April 8, 2026
Posted by: Pat 1941
from OR
Prep was MUCH harder this year than in the prior 31 years.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a great program
on April 8, 2026
Posted by: SSH25
from FL
Repeat customer, especially like that your program is easy to use and understand.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than waking up
on April 8, 2026
Posted by: Anonymous
from Indiana
Easy and quick for a computer illiterate person like myself.
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy mobile access
on April 8, 2026
Posted by: Don603
from New Hampshire
Mobile app makes tax prep easy. Guided workflow adds to the pleasant experience.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME
on April 8, 2026
Posted by: LILY121121
from NORFOLK,VA
I was abled to maximize my tax return then compared to competitors.
Response from turbotax.intuit.comBy TurboTax Care Team, April 8, 2026
Thanks for the great review! We’re thrilled that we could help you secure a refund you’re happy with. Our goal is always to make sure you get every dollar you deserve.
Written by a customer while visiting turbotax.intuit.com