Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Declining but simple
on April 16, 2025
Posted by: TurboCatMeow
from Meow
Fees are getting out of control on TurboTax - gunna look for a new affordable way to file for next year… Wish me luck
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tb
on April 16, 2025
Posted by: SvVM
I been using turbo tax for more then 7 years is so easy to use !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great most of the time
on April 16, 2025
Posted by: Anonymous
from North Carolina
Its great most of the time. However last year my returns weren't accepted immediately, the IRS flagged them for needing reviewing even though they were correct. The delay from that caused me to have to wait 10 months to get my refund! This was after paying for the max service/pro help option! I saw no difference with the max option vs standard so this year I just went back to the standard/no extra coverage option.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
overpriced
on April 16, 2025
Posted by: Kate160012
The paid products being offered are far too overpriced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is Garbage
on April 16, 2025
Posted by: nonickname123124123432
I got charged 222 from turbo tax, because I was forced to upgrade to premium. I only used this service because I was lazy and I did it last day
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Took my little amount of money I made
on April 16, 2025
Posted by: Meliace02
Made me pay more in fee then I made. I had to do it in order to file in time though.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
no other alternative
on April 16, 2025
Posted by: generate1
company that forces you to purchase services to file taxes.
help topics give the runaround. any aid that may be helpful costs additional.
is it the easiest formatting for filing? yes.
help topics give the runaround. any aid that may be helpful costs additional.
is it the easiest formatting for filing? yes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed!
on April 16, 2025
Posted by: Lisab1111
VERY disappointed in the lack of understanding why my Federal refund dropped over $2000 and why I had o pay so much for filing any retirement contributions by upgrading to Deluxe edition. In addition to being charged then $64 to file my state! It practically became a wash at that point. I will not be using TurboTax next year!
Written by a customer while visiting turbotax.intuit.com