Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Program works slowly and. Costs too much!
on April 8, 2026
Posted by: Sailor5
from Florida
TurboTax didn’t offer me the free or deluxe versions at the start and made it very difficult to choose the deluxe version after I completed my taxes. Wouldn’t let me use the free version even though my situation was simple. The program ran very slowly. Retrieving my tax forms from Fidelity did not work 1099s, etc. There were hundreds of ads for additional services that I did not want but had to read before moving on.
Even entering my direct withdrawal info from my bank took 1 hour and three attempts before it worked. Your program did not work well for filing online from the Bahamas
Even entering my direct withdrawal info from my bank took 1 hour and three attempts before it worked. Your program did not work well for filing online from the Bahamas
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way to go Turbo Tax!
on April 8, 2026
Posted by: Doreen321
from Illinois
Very easy to use and walks you through the process.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on April 8, 2026
Posted by: MKG93
from North Carolina
TurboTax was easy to use, and the support I received was great. I particularly appreciated how intuitive the software was, which made filing my taxes a stress-free experience.
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is EASY to use
on April 8, 2026
Posted by: G2Sims
from Texas
I have used TT for >10years I won't go back to a CPA until I become a millionaire
Response from turbotax.intuit.comBy TurboTax Care Team, April 11, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It gets the job done
on April 8, 2026
Posted by: PokiHokie
from VA
I have a lot of tax experience, and I wanted to be able to directly review the forms as I was providing information to the system. I could not find any way to make this happen. My taxes were calculated using the Tax Smart sheet and I have yet to find where that is included in the return.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service!
on April 8, 2026
Posted by: Lance020681
from Florida
Very easy to do and enjoyed the experience. I will definitely use again.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
little pricy
on April 8, 2026
Posted by: Anonymous
from arizona
easy to use, a little pricy though. overall is good
Response from turbotax.intuit.comBy TurboTax Care Team, April 10, 2026
We’re thrilled you had a great experience, though we hear you on the cost. We aim to provide a level of accuracy and ease that makes the online tax filing investment worth it, and we appreciate you choosing us despite the price.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurbaTax is a Great Product
on April 8, 2026
Posted by: Green Frog
from Virginia
TurboTax Online is easy to use with it's guidance, and accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, April 9, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com