Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,322 Reviews)
Rating breakdown 87,322 reviews
5 Stars
64,861
4 Stars
9,606
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Turbo Tax is sneaky, still like using you
on January 30, 2025
Posted by: Raven83
from Waynesboro, VA
I like using your app to file my taxes. It is easier that having to go into an office. You also make it easy to fine explanations when needed. This is the four stars part. The one star left off is because my income is low and I cannot seem to figure out the free part. When I log in you automatically had the $79 fee and it took me a few to figure out how to bypass this. Then at the end you automatically place the $55 max fee back and I had to figure out again (not hard, just the extra seconds) how to get it off. This breaks trust with you first and foremost. I feel like I have to constantly watch for unexpected fees. Also, it makes me feel like you think I am stupid enough not to catch it and I am sure a lot of people don't pay attention.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome!
on January 30, 2025
Posted by: Anonymous
It was all easy to do, I feel really counfortable on this page, im really glad to do it with you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Filing
on January 30, 2025
Posted by: 2024 TurboTax Filing 2024
from Seatte, WA
quick, simple and effcient way to process taxes online
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 30, 2025
Posted by: RachelReneeE
from Poplar Bluff Mo
Was simple and easy. Did checks to make sure everything was ready for filing
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 30, 2025
Posted by: JackieMa
from Bridgeport CT
Very easy to use if you don’t understand something there is a guide to help you.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on January 30, 2025
Posted by: emi rose
from spring hill, FL
An amazing experience and great service while using turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very convenient to use!
on January 30, 2025
Posted by: Abbeysdad
I have used Turbo tax now for 3+ years. I am fully confident in its reliability and accuracy..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!
on January 30, 2025
Posted by: AEM100816
You were great! I enjoyed how easy it was to use. It made filing so simple. I’ll definitely use again!
Written by a customer while visiting turbotax.intuit.com