Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Good
on April 16, 2025
Posted by: Crazy 85
from Wisconsin
Good and easy to use fairly fast just plan on paying for the service it’s never free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not great
on April 16, 2025
Posted by: p2112
from Here
too expensive for a simple return with no deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on April 16, 2025
Posted by: sandi 14
from baltimore MARYLAND
have used turbo tax for many years very satisfied thanks turbo tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks a lot.
on April 16, 2025
Posted by: Nab46
I had a great experience with the website. It got me through the rough patches in doing my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Preying on people to accidentally be upcharged.
on April 16, 2025
Posted by: No More Extra Fees
I love the convenience of having some of my tax form automatically uploaded since I've been using Turbo Tax year after year. It also seems like this year's tax form was more streamlined to complete. HOWEVER,and this an annoyingly big caveat, there are just as many "clicks" to say "no" to upselling as there is to file the actual taxes. It also seems like the upselling is getting trickier. I found that sometimes I would inadvertently agree to an upsell or added charge if I wasn't paying attention or if the other option (to not accept additional charges) wasn't easily visible. It is dishonest. If this continues next year, I will have to bite the bullet and find another place to do my taxes. I will also not refer people to use Turbo Tax anymore either because of this.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great. convenient and easy
on April 16, 2025
Posted by: Dar 25
from Peoria, AZ
Easy, Help really helps. Convenient. five star program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Effective service
on April 16, 2025
Posted by: Dmont097
from United States
It is a pretty intuitive service. Fast and simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Look for a taxes person next year
on April 16, 2025
Posted by: Kitten forever
from Ohio
It cost me Alot every year I'm not sure why they say saving and I end up paying more . confused
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com