Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
TurboTax is AWFUL
on April 20, 2025
Posted by: ItsKierBTW
Extremely confusing and always getting forced to pay for deluxe. This is supposed to make taxes easy and does the opposite. You want me to pay $75 for "deluxe" and the only support you get is AI, which never understands questions fully.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IS GOOD
on April 20, 2025
Posted by: Ieatburritossometymes
I love it. It is great. I was told to review and I did!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is good
on April 20, 2025
Posted by: Tata66
It took a little longer than I expected but not too bad.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Free? not free. It didn't file but it took $80 pay
on April 20, 2025
Posted by: Wandela
from New york
They say it's free and then charge me over 80.00
It didn't send my taxes on the 15th but stayed that It was complete. Thank God that I needed to download my forms and so I checked today to download and that's how I noticed that turbo tax collected the payment but didn't file.
It didn't send my taxes on the 15th but stayed that It was complete. Thank God that I needed to download my forms and so I checked today to download and that's how I noticed that turbo tax collected the payment but didn't file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy & But Be Careful
on April 20, 2025
Posted by: Moo7
from Middle River
Simple but a little confusing at times with the wording
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It shouldn’t exist
on April 20, 2025
Posted by: Tacokiss245
Easy to use, but a company that charges too much and shouldn’t exist in the first place. TurboTax lobbies our government to create an unnecessary charge for the American people.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Over priced and they sneak fees in as you go
on April 20, 2025
Posted by: Regular tax payer 8
It’s an easy website to use. But for the price it’s pretty overpriced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on April 20, 2025
Posted by: NicNik2210
from Phoenix
Easy to use and I never have any problems l. It usually takes less than an hour from start to finish
Written by a customer while visiting turbotax.intuit.com