Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Feeling tricked
on April 29, 2025
Posted by: Blondenflorida
Even after stating that my first W-2 was uploaded, it was not so I had to go back and add it in manually. I chose filing for free but still ended up getting charged the $79.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use turbo tax
on April 29, 2025
Posted by: JagLucky
from Indianapolis in
it was easy but i keep it keeps getting rejected !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is Awesome!
on April 29, 2025
Posted by: Brianna2025
from Florida
My experience with TurboTax was nice. I was able to file without any troubles.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Not
on April 29, 2025
Posted by: Not Love Connie
from Chicago, il
Every year turbo tax gets less user friendly. It was easier to fill out the old paper forms. You pay more and more for less help. I thought I filed weeks ago only to realize I did not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
None
on April 29, 2025
Posted by: George318
from Fort Pierce Fl
As fast and as easy as ever. We'll be back again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very helpful
on April 29, 2025
Posted by: hisabby
I would be lost without TurboTax...I don't know how to file on my own. The forms confuse me. I don't want to take my stuff to a tax person. Although now that it cost $200 for turbo tax to do it we might next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thumbs up turbo tax
on April 29, 2025
Posted by: Currdizzle37
from California
Great customer service awesome awesome cannot say enough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
UNHAPPY
on April 29, 2025
Posted by: User 138
It was suppose to be free but would not let me e-file unless I pd $79.00 first so I did and then when I wanted to e-file again Turbo Tax Charged ne another $59 for a total of $138 when I didn't have no return money or have to pay any money. I'm a widower who lost my wife in December of 2023. This company sucks and will never use you again and will be getting a hold of the Better Business
Written by a customer while visiting turbotax.intuit.com