Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy
on May 5, 2025
Posted by: Happytaxlady30
from Alabama
Great. Easy. Fast. So painless. I will never pay a tax preparer again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
No head of household option
on May 4, 2025
Posted by: Knotcat
from North Carolina
I have used this site for many years. This year I don’t remember having the option to check head of household. That messed up my taxes this years. It was difficult to change my taxes from single to head of household. That problem needs to be fixed!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on May 4, 2025
Posted by: KimP81
from Va
Easy to use, great instructions and quicker refund.
Response from turbotax.intuit.comBy TurboTax Care Team, May 5, 2025
Smart move taking advantage of fast money offerings with TurboTax. You’re ahead of the curve. Next tax season, you could get your tax refund 5 days early in any bank account. Find out more here: https://turbotax.intuit.com/early-tax-refunds/
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
its not what it used to be
on May 4, 2025
Posted by: rgracie14
used to be free. now it demands 145 dollars to file. tells me in getting a 200 dollar refund but wont take the 145 out of it?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo is great
on May 4, 2025
Posted by: Sramey0767
Nothing but great response and it was easy to do thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Stop it
on May 4, 2025
Posted by: OverIt94
Stop adding fees! this company already makes millions from people filing through them and lobbies the government to make it more difficult. you don't need to keep being greedy and charging us more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!
on May 3, 2025
Posted by: Lita 66
from Piedmont, S.C.
Very User Friendly and Helpful! The agents are very friendly and good at helping with any issues that come up!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Da Best
on May 3, 2025
Posted by: Isac0
Excellent services :)) very easy to understand I’ve used turbo tax for years now.
Written by a customer while visiting turbotax.intuit.com