Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is patient and helpful.
on June 16, 2025
Posted by: Helpers 2
from Texas
This i the 4th time I've sent my 2024 Federal Income tax. I've used your people on return #2 and #3. They were both courteous, very patient and helpful. We thought that each return was acceptable. My email changed and the previous email was no longer viable. On return #2 worked very hard to find a way into my 2023 return to get my AGI. We got the AGI, but it was not accepted. On #3 return I was advised to go to IRS and get my 2023 tax return which I did. I hope the 4th return will be accepted. Thanks for your continuing help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on June 15, 2025
Posted by: Saucee98
from TN
It was to my expectation, easy to navigate thru the system
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on June 15, 2025
Posted by: Zeekey
from Saint Louis
Great service wold definitely use it again very navigational
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Yeah I think it's great if all you have is w4s
on June 15, 2025
Posted by: Des1294
from Vancouver WA
Was this not supposed to be free!!!??? Not only that this year was so much harder to actually get through
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks
on June 14, 2025
Posted by: Tgm88
from MN
Was pretty easy. I haven't had much experience but I figured it out.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is way ahead of it's time!!
on June 14, 2025
Posted by: Jamie722
Really easy to use help is also just a click away smooth process all the way !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX HELPED
on June 14, 2025
Posted by: AGOMEZZ
from AZ
I was late to do my refund because of my turmoil of my life but they completed everything with out having me feel like poopoo now Im just waiting for my approval from the IRS with a good chunk of money hopefully coming my way . LETS GO...!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It was easy to use
on June 13, 2025
Posted by: Dawg1964
from Wood River IL
Easy to use was able to download copy of my W2 making filing a breeze
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com