Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,531 Reviews)
Rating breakdown 87,531 reviews
5 Stars
64,995
4 Stars
9,636
3 Stars
4,263
2 Stars
2,728
1 Star
5,909
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
First and LAST time I ever use this service 0/5
on June 18, 2025
Posted by: CEOofREVIEWS
from Boise, Idaho
Found app confusing and misleading. After seeing a big celebratory message and getting my confirmation number, I closed app thinking all was complete until later realizing that the process was not complete and that led to later confusing with my returns. First time trying this service and after paying over $140 to then get penalized on my returns is by far the most unbelievable type of "customer care" I've ever seen. 0/5 would be a more fitting review if it were available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax and their representatives that I have dea
on June 18, 2025
Posted by: Court Conner
The representative was absolutely astronomically awesome and helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good
on June 17, 2025
Posted by: RSMAD
from JERSEY CITY NJ
Very fast and simple will use again have used for over ten years or more
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, real easy
on June 16, 2025
Posted by: Dennisnoonebrother
from FloridaVolusia
I have used Turbo Tax for six years. Nothing is better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax rocks!
on June 16, 2025
Posted by: Jennyt831
from Santa cruz, Ca
I was lost trying to do my taxes! But thanks to turbo tax it was as easy as pie!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on June 16, 2025
Posted by: Chet 09
from New york
Great job thank you for the hard work……………………………….
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Difficult
on June 16, 2025
Posted by: Turbotax suxks
Gets more complicated ever year. Don’t think I’ll use it next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome
on June 16, 2025
Posted by: Mingonation
Good website ! Nice and fast will get your taxes done !
Written by a customer while visiting turbotax.intuit.com