Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
False Advertising/Easy To file
on January 30, 2025
Posted by: TiTi2155
from philly
filing is easy but Turbotax promotes "free Filing" and yet when you file they charge you $49 to file your federal and $39 to file your state return and an additional $40 to use your federal return money to pay those fees. Thats literally false advertising!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing spectacular
on January 30, 2025
Posted by: loosy1985
from United States
LOVE turbo tax i have horrible dyslexia this is so much better
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super
on January 30, 2025
Posted by: Maggie508
Awesome thanks so simple and quick hope I get refund advance!!,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax is pretty good
on January 30, 2025
Posted by: yunusjon
from IA
it was little difficult to log back in since i changed my phone number
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on January 30, 2025
Posted by: lmnight
from Texas
It is so easy and you can decide how much guidance you want/need.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Money Grabbing
on January 30, 2025
Posted by: NotHappy26
from Illinois
My biggest complaint is the cost to refund. It showed $39 to file federal and $39 to file State. I chose these two options with TOTAL EXPENSE at $78.
The last screen shows me $118 because there is a $40 charge just to pay for my fees with my federal return. This was not disclosed when I elected to pay for my fees with my return. The only info that was disclosed was the time of the return would. At this last screen there is no way to change how you pay, so you either have to start over or bend over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!
on January 30, 2025
Posted by: ADC28
from Gilbert, SC
Easy to use! Quick! I was able to save my progress when I needed to wait on my second W2 to come in.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on January 30, 2025
Posted by: Amanda19799
So easy. Been using it for 10 years. Never have any trouble.
Written by a customer while visiting turbotax.intuit.com