Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
great
on June 23, 2025
Posted by: shelleydoesnt care
was charged $119 to do my taxes usually cost nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on June 22, 2025
Posted by: BobCreed
from 46241
Thank you turbo tax my experience gets better every year
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax sucks
on June 22, 2025
Posted by: Noneurbsns
They did not process my return…. Terrible app wish I’ve never used it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Simple
on June 21, 2025
Posted by: Cattybri
from Washington
Easy to use, great resources, kept my information from previous returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is easy and great useful easy step by ste
on June 20, 2025
Posted by: Swoopsnme
from Fresno ca
It was easy and fun guide u threw the way correct your errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome
on June 20, 2025
Posted by: Miss priss 777
from AZ
TurboTax makes my filing worry free they help me along they give me the best deductions and credits they go over my return making sure everything is correct and accurate they keep record of the previous years they're just great I really enjoyed TurboTax and they have an excellent security policy which is nice to have these days thank you TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TurboTax and Intuit Have Lost My Business
on June 20, 2025
Posted by: Anonymous
from Danville, VA
I remember the first time I did taxes--the process was so simple and straightforward. It was also free, as I have very simple tax factors. For the last few years (about since the tax law overhaul in 2018), it has become increasingly, even exceedingly, complex--when nothing about my situation has changed very dramatically. And the associated costs usually chew up any meager return I have to look forward to. I feel as though Intuit's TurboTax product has taken a lot of license to intentionally obfuscate the filing process in an effort to steer customers towards the tax prep experts they so readily advertise; even when a person can file without expert help, the cost of doing business with Intuit is too high. I believe I will be learning how to file my taxes on paper for future returns, as this process cannot possibly warrant so much headache and still cost me so much money just to provide a one-time-use platform in which I mostly have to input my information manually. Good riddance to you, Intuit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!!!
on June 20, 2025
Posted by: Dewheezie
from Fort worth tx
It's great did everything I needed. I will be a returning customer for life.
Written by a customer while visiting turbotax.intuit.com