Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Returns failed to transmit when I hit button!
on July 14, 2025
Posted by: TagLadysMan
When I filed my taxes this year. they never got sent.
I have filed and been with TurboTax for 7-8 years now and have never had such a poor result as 2024's tax Year filing. I have never had an issue filing, and I submitted(so I thought) early in March 2025 instead of past years when I did them near or on April 15 just out of priniciple! Not only did my taxes not get submitted in March, as a result someone else claimed my daughter as head of household. My ex wife and I had a verbal agreement, she gets the dependent claim, I get the Head of Household claim!!! Because my taxes didn't transmit, not only do I now face fines, interest, and penalties but instead of a refund, I now owe 857 + fines, interest, and penalties!! Gee fricking thanks TurboTax!!! Y'all can say I never hit the transmit button, but I am an accountant who once had a TIN, and I have been with y'all many years now for convenience of reprinting returns on demand, and I know I hit transmit!!!
I have filed and been with TurboTax for 7-8 years now and have never had such a poor result as 2024's tax Year filing. I have never had an issue filing, and I submitted(so I thought) early in March 2025 instead of past years when I did them near or on April 15 just out of priniciple! Not only did my taxes not get submitted in March, as a result someone else claimed my daughter as head of household. My ex wife and I had a verbal agreement, she gets the dependent claim, I get the Head of Household claim!!! Because my taxes didn't transmit, not only do I now face fines, interest, and penalties but instead of a refund, I now owe 857 + fines, interest, and penalties!! Gee fricking thanks TurboTax!!! Y'all can say I never hit the transmit button, but I am an accountant who once had a TIN, and I have been with y'all many years now for convenience of reprinting returns on demand, and I know I hit transmit!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is so easy to use!
on July 13, 2025
Posted by: bran330
from Queens, New York
Turbo tax is an easy tool to use. I love the way I didn't have to scramble looking through documents, all with a click of a button and scanning the documents I had in hand!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Efficient and Easy! Fast and user friendly.
on July 13, 2025
Posted by: GingyG
from texas
Lots of helpful information available as you question things. Guides you in the right direction.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is great!
on July 13, 2025
Posted by: gman77ggirl
from hogan NY
It was very straightforward and easy to use. I enjoyed the insightful tips and suggestions
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on July 13, 2025
Posted by: Takeflight
I filed late I tried going back to Slayer but they were no help. So I had to try another place that was even more confusing. I'm never ever switching again thank you TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is my favorite
on July 12, 2025
Posted by: Cari1991
from Elizabethtown NC
Turbo tax is amazing I use them yearly. I always go to them for all my needs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo Tax Works for Me
on July 12, 2025
Posted by: stevepse55
from Wisconsin
Using Turbo Tax is quick and easy. W as able to file my Extention. Kind of Expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and helpful
on July 12, 2025
Posted by: Heidi2977
It was easy and helpful used the deluxe one. It was helpful
Written by a customer while visiting turbotax.intuit.com