Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,317 Reviews)
Rating breakdown 87,317 reviews
5 Stars
64,859
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax Help Line
on January 30, 2025
Posted by: B350
from Cedar Lake, IN
First time user and although it was kind of tedious I made it through after a couple calls for assistance. Margaret and John, whom I spoke with were very helpful and got me through the process. I did receive a notification that my state return was rejected. I did have to make another call and received great help in getting the correction taken care of and refiled with state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
was great
on January 30, 2025
Posted by: Billa1978
you have to pay again and then when I filed i had to pay over 100.00
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax...use it every year
on January 30, 2025
Posted by: JR579
I use turbo tax every year and I do it myself. Love it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Proud Of Myself For Filing
on January 30, 2025
Posted by: LANTALAN
from MOBILE AL
I truly appreciate this platform to do my taxes. The questions make it easy and the process flows well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very user friendly
on January 30, 2025
Posted by: Chelle3770
Very user friendly and easy to follow. I have done my taxes a couple years now and have had no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome
on January 30, 2025
Posted by: VickieQ67
ITs convenient and fast, I loved everything about this experience,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing!
on January 30, 2025
Posted by: Cher25
Very easy, self explanatory. It is very detailed with or without a turbo tax members assistance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 30, 2025
Posted by: Tina and Jeep
from NY
So easy to prepare my own return. I've used it for years on my own, I definately recommend using the program.
Written by a customer while visiting turbotax.intuit.com