Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
No so great but still not bad
on July 24, 2025
Posted by: Beanie39
from Massachusetts, Boston
Stuck in a loop i don't know why had to skip the steps and wait for the end to fix the or move on, it was something with the cypto page where it asked if I made any money off cypto and either choice just reloaded the page and didn't go to the next question had to back out to main page and select another section to complete
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was easy and I plan to use it again soon
on July 23, 2025
Posted by: moon12
from Sacramento, Ca
Using Turbo tax is easy because it helps me go through the calculating step by step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is a Good Option
on July 23, 2025
Posted by: DanieVick
from Georgia
I like using Turbotax. It's easy to navigate and I like the learn more options to better understand what I'm doing. The only thing I don't care too much for are the very expensive fees even when I'm doing the free filing option.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWSOME
on July 23, 2025
Posted by: VI23
from NT
EASY I REALLY ENJOYED THIS PROCESS!!!!!!!!!!!!!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Bait & Switch! Over $100 for poor college students
on July 23, 2025
Posted by: Eliza2025x63
from Overseas
easy to fill everything out, and then bait & switch! Suddenly it cost over $100 vs. being free. For me! Poor college student.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Even though I did all the typing myself, TurboTax
on July 22, 2025
Posted by: RaRa1000
It was a little frustrating, but I appreciate TurboTax for everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is amazing 👏
on July 22, 2025
Posted by: Lanemull
Joshua was Very helpful getting my taxes straightened out!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax needs improvement
on July 21, 2025
Posted by: NYCNikki
from Wichita, KS
It shouldn’t take as long as it did to complete my basic taxes & the cost is ridiculous for basic taxes!!!!
Written by a customer while visiting turbotax.intuit.com