Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,316 Reviews)
Open Ratings Snapshot
Rating breakdown 87,316 reviews
5 Stars
64,858
4 Stars
9,603
3 Stars
4,250
2 Stars
2,714
1 Star
5,891
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1 out of 5
1
mn state tax part very bad this year.
on January 30, 2025
Posted by: kevinkc0mrz
usually you guys are very good. this year you have major issues with the state tax part. this is for the mn. state tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple and effective
on January 30, 2025
Posted by: Nbfromct
from Connecticut
TurboTax is so easy and walks you through steps. I've always used TurboTax and have never had a issue.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Got Us Money!
on January 30, 2025
Posted by: Jordan_808
from hawaii
We've always used Tax Slayer but we never got anything back. We wondered why since we have 3 dependents. We finally decided to try Turbo Tax and we actually got money back this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Whatever
on January 30, 2025
Posted by: Who know s
How dare you charge a no dependent 89 to file their own taxes 😂😂 I’ll be darn but whatever I paid it🤣🙂
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Thank you!
on January 30, 2025
Posted by: EdithRM
from South Carolina
Thank you to everyone who made TurboTax easy to use and understand. It is great to complete and file the federal and state taxes with one software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
BAIT AND SWITCH
on January 30, 2025
Posted by: adamski1
They wait till the end to tell you there is an additional $40 fee. so instead of paying 39, Im paying 79. which is a third of my refund. They do that because they know by the time we notice this fee we have already been on this for at least an hour and just want to get off. what i call a bait and switch
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great!
on January 30, 2025
Posted by: Koang
from Owatonna, Minnesota
Turbo Tax is an incredible, reliable, and trusted service.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Love it
on January 30, 2025
Posted by: Dfoxx73
from NM
Customer service is awesome app is simple and easy
Written by a customer while visiting turbotax.intuit.com
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