Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax kicks buttocks!!
on September 6, 2025
Posted by: Kirby 02
from Richmond VA
Excellent simple fast I did it with half my brain tied behind my back
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We love to hear that the platform is easy to use! We’re committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you for making this easy
on September 6, 2025
Posted by: SuzyQ8322
Super easy and helpful tips. Was anxious about doing this on my own but the questions and format was easy to understand and work through
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Question
on September 5, 2025
Posted by: Lishibelle
from Orlando, FL
What am I gonna do with all my free time now that I don't dread doing my taxes?
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thank you for trusting TurboTax with your filing! Your input means a lot to us, and we’re committed to using it to improve your experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nicely done
on September 4, 2025
Posted by: Bentrod77
Everything was easy all the way up till it ask to efile. Took no time to upload all documents and enter all personal information. When doing file had to go search for last years documents and that was not easy. All the features were great compared to other sites. Was guided through everything easily and app accurately added all information.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
rejected filing
on September 3, 2025
Posted by: jackquline
received help with live phone help by Jacqueline and she was efficient at assisting me and letting me know of the 3 options to remedy the AGI error
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Excellent
on September 2, 2025
Posted by: Jamie 13
I have used Turbo Tax for 20 years now. I just love it.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pleased with this service
on September 1, 2025
Posted by: Jumping up
from Savannah
Very accurate pleasure to do no hassle will file again
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Peace
on August 31, 2025
Posted by: lilynini
fast and easy thanks for the peace of mind for my return
Response from turbotax.intuit.comBy TurboTax Care Team, September 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com