Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,418 Reviews)
Rating breakdown 87,418 reviews
5 Stars
64,921
4 Stars
9,620
3 Stars
4,255
2 Stars
2,721
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
awesome
on September 10, 2025
Posted by: DClark92
from Milwaukee, WI
everything went great and I want to thank turbo tax for letting me become a member and I want to thank the staff for helping with my turbo tax and guide me through me work.
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
It’s great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME
on September 10, 2025
Posted by: Flyyy
from Virginia
Excellent Service and very easy to use i would definitely recommend this app to anyone
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Iit a great.program
on September 10, 2025
Posted by: Jazlyn01
It's a great program. It's crazy to have to require a certain amount letters required
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
Thank you for filing with TurboTax! Your feedback helps us grow, and we’re excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Absolute scam.
on September 10, 2025
Posted by: mae14390578
What a sick joke. All the fees to use: $79 to use Turbo Tax, $40 to pay with return, $35 for direct deposit to bank account. Only used due to an emergency filing situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great company
on September 9, 2025
Posted by: Shybest
from Wolf point MT
Helpful and accurate and good price. I would never use a different app or one of the tax companies that do them for you. This is a great app
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 28, 2025
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax Experience
on September 9, 2025
Posted by: Masonrt12
from Sacramento, CA
Good quality, relatively easy to use. It's somewhat unfortunate how much they charge for some services like CA state tax returns. Also if you are declaring unemployment income it charges you for that form also. Expensive but easy to use
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thanks Turbo Tax
on September 8, 2025
Posted by: OARW
Easy to use.
Very user friendly.
Makes filing taxes a breeze.
Very user friendly.
Makes filing taxes a breeze.
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on September 8, 2025
Posted by: amber7870
from Charleston WV
Great access quick easy and easily understood. Love it
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, October 27, 2025
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com